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FAQ

 

FAQ

 

WHERE ARE YOU FROM ?

We are from Indonesia, Based in Bandung, Jawa Barat. To more know us closely, just click about us

WHAT MATERIALS ARE USED IN KAR COLLECTIONS ?

Our basic Materials is Porcelain.
there is a description in every picture on our jewelry

HOW TO ORDER AND PAY ?

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SHIPPING

Our shipments generally use SICEPAT and are COMPLETE.
The length of delivery time usually depends on the distance traveled. You can ask us more details or Click Here

DO YOU SHIP INTERNATIONALLY?

Yes, we do. Generally we use EMS (from Pos Indonesia). If you want to want to use an expedition, you can contact us at contact us.

JEWELLERY CARE

To keep this piece looking at its best, a gentle clean with soft cotton is ideal for maintaining your jewellery’s shine.Let dry your perfume, body lotion, or creams before you put on your jewellery.Store your jewellery in cool dry place when not being worn.All our pieces are finished to the greatest quality however the materials will tarnish, scratch, or discolour over timeHandle with love as ceramics are intricate pieces.If your pieces breaks or damaged, do get in touch with us.

REPAIR & SERVICE

The KAR team will be happy to repair and service the jewelry you buy from us. But we have provisions for this. Please check the terms & conditions.

CUSTOMER SERVICE

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We’re here to help you we will always be happy to assist you in any of your inquiries.
We will do our best to provide honest and speedy service and feedback.

STOCKIST

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